
If you’re living in or visiting Abu Dhabi, using the public transport system is both affordable and convenient. One essential tool you’ll need to ride the city buses is the Hafilat Card—a smart card system introduced by the Department of Transport (DoT) in Abu Dhabi. While many commuters are familiar with the card, one question that often arises is: What is the minimum balance required on a Hafilat Card? This blog covers everything you need to know about the Hafilat Card minimum balance, its types, recharging options, and tips to avoid penalties.
What is a Hafilat Card?
The Hafilat Card is a rechargeable, contactless smart card used for paying fares on public buses in Abu Dhabi. The word “Hafilat” means “buses” in Arabic. Introduced to streamline public transport fare systems, the card offers a simple and efficient way to board and pay for your ride.
There are different types of Hafilat Cards available, catering to various categories of commuters, including daily travelers, students, senior citizens, and tourists.
Why Minimum Balance Matters
When using public transportation, having a sufficient balance on your travel card ensures smooth boarding and avoids delays or fines. The minimum balance on your Hafilat Card is the amount that must be available on the card to allow you to tap in and start your journey.
If your card doesn’t have the minimum required balance, you won’t be able to board the bus, which could be inconvenient—especially during peak hours or when you’re in a hurry.
Hafilat Card Minimum Balance Requirements (2025)
As of 2025, the minimum balance required on a Hafilat Card is AED 10. This ensures that your card can cover at least a short to medium-distance journey within Abu Dhabi.
However, here’s a breakdown of what you need to keep in mind:
Standard Cards
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Minimum Balance: AED 10
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Average Trip Cost: AED 2 – AED 5 depending on the route
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Best For: Residents and frequent travelers
Student & Senior Citizen Cards
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Minimum Balance: AED 5
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Discounted Fares: 50% off standard fare
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Best For: Students, senior citizens (60+), and people of determination
Temporary Cards (Visitor Cards)
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Minimum Balance: AED 10
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Validity: 14 days
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Best For: Tourists and short-term visitors
It’s always wise to keep your card balance well above the minimum requirement to avoid any unexpected inconvenience.
What Happens if Your Balance is Too Low?
If your card doesn’t meet the minimum balance requirement:
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You cannot board the bus.
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The bus card reader will display an error, and access will be denied.
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You’ll need to recharge your card immediately to proceed with your journey.
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In some cases, insufficient balance might lead to a fine if the system detects an attempt to misuse.
Tip: Always keep at least AED 20 on your card to be on the safe side.
Where Can You Recharge Your Hafilat Card?
There are multiple ways to recharge your Hafilat Card:
1. Online Top-Up
You can visit the official Hafilat website and use your card number to check the balance and recharge it using a debit or credit card.
2. Mobile Apps
You can recharge your card using the DARB app, available for iOS and Android. The app also provides notifications about balance and expiry.
3. Ticket Vending Machines
Located at major bus stations and malls, these machines accept both cash and card payments and offer instant top-up services.
4. Authorized Sales Outlets
You can also recharge your card at selected supermarkets, grocery stores, and kiosks near bus stops.
How to Check Your Hafilat Card Balance
Keeping track of your card balance is simple. Here are the most convenient methods:
On the Bus
Tap your card on the bus reader; your current balance will be displayed on the screen.
Mobile Apps
Install the DARB or Abu Dhabi Taxi apps, link your Hafilat Card, and monitor your balance in real-time.
Types of Hafilat Cards Explained
There are several types of Hafilat Cards catering to different passenger needs:
Card Type | Description | Minimum Balance | Validity |
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Permanent Card | For daily commuters | AED 10 | 5 years |
Anonymous Card | No personal info required | AED 10 | 5 years |
Temporary Card | Visitors and tourists | AED 10 | 14 days |
Personalized Card | For students and seniors | AED 5 | 1 year |
Choose the right type of card based on how often you travel and whether you qualify for discounts.
Benefits of Maintaining Minimum Balance
Maintaining the minimum balance on your Hafilat Card ensures several benefits:
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No boarding delays or last-minute top-ups
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Peace of mind for emergency or unplanned travel
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Avoiding fines or penalties
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Smoother and faster entry during peak hours
Common FAQs
Can I travel if my card has less than AED 10?
No, you must have at least AED 10 balance to start a journey unless you are using a student or senior citizen card, which may allow travel with AED 5.
What is the penalty for insufficient balance?
You may be denied boarding or fined if you attempt to travel without meeting the minimum balance requirement.
How long does a recharge take?
Recharges made through vending machines or apps are usually instant. Online payments may take a few minutes to process.
Can I transfer balance between two Hafilat Cards?
No, balances are non-transferable. Each card must be topped up individually.
Is there a mobile recharge option?
Yes, use the DARB mobile app or the Hafilat website to recharge with a debit or credit card.
Tips for Regular Commuters
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Check your balance before leaving home.
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Top up your card weekly if you travel frequently.
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Consider monthly passes to save on regular trips.
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Keep your card safe to avoid damage or loss.
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Register your card online so it can be recovered if lost or stolen.
Final Thoughts
The Hafilat Card has made commuting in Abu Dhabi simple, efficient, and cost-effective. But to make the most of it, you need to understand and follow the minimum balance rules. Keeping your card topped up with at least AED 10 ensures you’re always ready to ride the bus without hassle or delay.
Whether you’re a resident or just visiting the capital, a fully loaded Hafilat Card guarantees smooth, stress-free public transport in Abu Dhabi.
Need More Help?
For further information, visit the official Hafilat website or contact the Abu Dhabi Integrated Transport Centre (ITC) through their customer service.